Our policy is to operate its business in a manner
that consistently meets or exceeds the quality
standards set by affected stakeholder – being
customers and industry regulators. We are committed
to continuously improve the quality of the products
supplied by the company.
Service quality is a customer determination and as such the Company will strive to:
- identify the changing needs and expectations of our customers;
- maintain processes and procedures which ensure that these changes are accommodated;
- commit to on time shipment and defect-free product at competitive cost;
- provide an employment environment where continuous improvement is encouraged;
- train all staff and contractors to act in accordance with the requirements of this policy.
The Company supports the adoption of ISO 9001:2000 standard in quality management system so that all stakeholders benefit from this quality commitment.
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